PRIVACY POLICY

HannahMartinLondon.com is an e-commerce service operated by Hannah Martin Ltd (Hannah Martin Ltd and HannahMartinLondon.com each separately and together in this Agreement, “we”, “us” or “our”).

Hannah Martin Ltd is totally committed to ensuring that your privacy is protected at all times, and that you feel safe whilst spending time on our site. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.

If you are under 18, we require that you inform a parent or guardian about our Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with HannahMartinLondon.com or placing an order with us.

Please note that this policy applies to Hannah Martin Ltd and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link. Hannah Martin Ltd is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details. Furthermore, from time to time Hannah Martin Ltd may employ third party business partners to collect personal information on our behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by us to comply fully with the Hannah Martin Ltd Privacy Policy as set forth herein.

 

1.The Information we collect and how we use it

When you register to use our website we need to know your name, email address, shipping and billing address. To process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require.

This information takes place in a secure environment where your details cannot be accessed by anyone except for customer services at Hannah Martin Ltd. We use Protx and Natwest Streamline – both highly respected and secure payment services – to process your payments.

We gather this information to help us in the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.

From time to time we may provide some information to our customer service agencies for research and analysis purposes so that we can monitor and improve the facility we provide. No personal information regarding your account is passed to these agencies.

When you register with HannahMartinLondon.com, you will be asked if you want to subscribe to our update service. If you choose to opt in for this service, the information you provide will allow us to alert you to new products, features and enhancements, special offers, upgrade opportunities, contests and events of interest. If you would rather not receive this information, please send a blank e-mail message to unsubscribe@hannahmartinlondon.com. We will then delete any such information and cancel your newsletter subscription.

If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

2. Our use of cookies and other information gathering technologies

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

 

3. Hannah Martin Ltd is registered for Data Protection and your data is safeguarded in accordance with the Data Protection Act.

We hope this shows you our commitment in safe-guarding your personal information, and the importance we put on this.

 

4. Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

 

5. Updating your Details

If any of the information that you have provided to HannahMartinLondon.com changes, for example if you change your e-mail address, name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to theregister@hannahmartinlondon.com

 

6. Your Consent

By visiting HannahMartinLondon.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.

By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to the use of your information in that way. Continued use of our website will signify that you agree to any such changes.

Because of the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

 

7. Contacting us regarding your privacy

We welcome your views about our website and our Privacy Policy. Feel free to drop us a line if you want to ask us anything about our Privacy Policy, Terms & Conditions or just comments about our site please send an e-mail to comment@hannahmartinlondon.com.

Thank you for putting your trust in us.